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01299 266901

These terms apply to our role of assisting you to find the most appropriate vehicle finance product(s) and vehicle that match your stated requirements. Please read these terms carefully before placing your order and retain a copy of these terms and your order for future reference.

1. Definitions

In these Terms, the following definitions apply:

Titan Vehicles Ltd’, ‘us’, ‘we’ and ‘our’, Titan Vehicles Limited whose details appear below;

Charges’, the charges specified on the Vehicle Order Form which are subject to VAT;

Customer’, ‘you’, and ‘your’, the person named as such on the Quotation and Vehicle Order Form;

Services’, our role in assisting you to find the most appropriate vehicle finance product(s) and vehicle that match your stated requirements;

Quotation’, the written quotation for the Vehicle;

Terms’, the terms and conditions for the supply of Services set out in this document;

Vehicle’, the motor vehicle to be supplied under a lease or finance agreement;

Vehicle Order’, the order for the Vehicle under the Leasing Advice Services;

Vehicle Order Form’, the written order for the Vehicle;

2. Formation of the Contract

2.1 These Terms, together with the details on the Quotation and the Vehicle Order Form, apply to the supply of the services by us. Any changes or additions to these Terms or those details must be agreed in writing between you and us.

2.2 No contract exists between you the Customer and us for the supply of the Services until we have received and accepted your signed copy of the Vehicle Order Form indicating that you have read and accepted these Terms.. Once we do so, there is a binding legal contract between us and you for the supply of the Services. Your indication that you wish to proceed with the Quotation shall not in itself create a contract between us and you.

2.3 IMPORTANT – Please note that these Terms are separate to and do not affect the terms and operation of any finance agreement you may enter into.

3. Titan Vehicle’s Obligations

3.1 We will assist you to find the most appropriate vehicle finance product(s) and vehicle that match your stated requirement and to process any Vehicle Order you have placed with us.

3.2 After we have received payment of the Charges and a signed copy of the Vehicle Order Form, but not before, we will place your order with the supplier on your behalf. We will confirm receipt of these documents and the placement of your order by email, to the email address provided by you or by post if no email address is available.

3.3 We will not order your car nor place your finance on notice until we receive our signed order form back from you.

4. Exclusion and Limitation of Liability

4.1 We will not be liable to you for any refusal by the finance company or vehicle supplier to accept your order, or for any losses incurred by you arising out of the contract between you and the finance company and any purported arrangements relating to the supply of any vehicle save to the extent that such loss is caused by our negligent act or omission.

4.2 We shall only be liable for any loss or damage suffered by you which is a reasonably foreseeable consequence of a breach by us of these Terms.

4.3 In the event that any loss or damage suffered by you relates to your business activities then we exclude all liability for any business loss and in particular we exclude all liability for loss of profits or other economic loss arising out of a breach of these Terms.

4.4 We do not exclude or limit liability for our negligence or negligent omission which causes you personal injury or results in death.

4.5 See also clause 6 below regarding our recognition and preservation of your statutory rights.

5. Privacy and Data Protection

Your personal information will be processed for the following purposes (collectively the ‘Purposes’):

5.1 To check your credit record with credit reference agencies and for fraud prevention purposes (which will include the supply of your personal information to third parties for such purposes) should you decide to apply for finance.

5.2 For the Purposes, we may transfer or disclose personal information to our professional advisors, competent authorities, and finance and vehicle providers and to such other parties as we consider necessary or helpful in the administration of this service agreement, if required by law or otherwise. Normally, the professional advisors or other parties will be based either in the United Kingdom or (if outside the United Kingdom) within the European Economic Area.

5.3 By entering into the agreement, you consent to the processing and disclosure of your personal information according to the GDPR rules. You also agree that the purposes for the processing may be amended to include other uses of disclosures of personal information following notification to you.

5.4 We agree to keep all personal information in a secure environment and will comply with the General Data Protection Regulations and the Data Protection Act 1998 and any other applicable data protection legislation currently in force. If you would like a copy of our Privacy Policy please let us know.

5.5 We may use your personal information to keep you informed by post, telephone, email or other electronic means about the product you choose from us and any similar product as you reach the end of your lease or finance.

5.6 By providing us with your personal information, you consent to being contacted by these methods for these purposes. If you do not wish to receive special offers relating to your needs, please notify us by email to sales@titanvehiclesltd.com .

5.7 If you wish to update or correct any inaccuracies in your personal information, or if you have any other comments or complaints in relation to our services, please let us know by email to sales@titanvehiclesltd.com .

6. Preservation of your Statutory Rights

Your statutory rights, including any rights you have as a consumer, are unaffected by anything in these terms.

7. Customer’s obligations

By signing the Vehicle Order Form you agree to be bound by these Terms.

8. Payments

8.1 No order will be placed until cleared funds are received in respect of the Charges.

8.2 Payment may be made by cash or bank transfer to our bank account.

8.3 Deposit payments when applicable may be made by debit or credit card, bank transfer or cheque. Cheques require seven working days in advance of delivery for clearance purposes.

8.4 Deposit and final payments will be payable as advised to the finance company and/or the vehicle supplier or to Titan Vehicles Ltd.

9. Communicating with us

9.1 Our contact details are shown below.

9.2 For important matters please write to us by post or email to the address indicated below.

9.3 We hope that our Services will be provided to your satisfaction but if you do have any concerns you can request our complaints policy at sales@titanvehiclesltd.com and information on the Financial Ombudsman Service can be obtained from their website www.financial-ombudsman.org.uk

10. General

10.1 We may assign or sub-contract the provision of the Services if this is necessary for operational reasons or in connection with a business transfer or reorganisation.

10.2 We have the right to amend these Terms to comply with changes in the law or for regulatory reasons, or we need to correct any error or omissions including any of the documentation.

10.3 Nothing in these Terms gives any right to any third party to enforce any provision under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

10.4 These Terms will be subject to English law, and the English courts will have jurisdiction in respect of any dispute.

REGISTERED OFFICE: Titan Vehicles Ltd, Kemp House, 160 City Road, London, EC1V 2NX

Registered in England No. 11032986 FRN: 812492 Email: sales@titanvehiclesltd.com

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